Preface

The Oracle9iAS Unified Messaging Administrator's Guide is intended for anyone planning, configuring, managing, or monitoring Oracle9iAS Unified Messaging. It provides an introduction to the components and concepts of Oracle9iAS Unified Messaging and describes the planning, configuring, and management tasks you will perform.

This preface contains these topics:

Audience

Organization

This book contains the following chapters:

Chapter 1, "Introduction"

This chapter contains an overview of the Oracle9iAS Unified Messaging system and describes its major features.

Chapter 2, "Getting Started"

This chapter contains information on the administration tools and explains how to configure, start up, shut down, and refresh the Oracle9iAS Unified Messaging system .

Chapter 3, "Administration and Provisioning"

This chapter contains information on administering Oracle9iAS Unified Messaging.

Chapter 4, "Servers and Processes"

This chapter contains information on the different servers and processes of the Oracle9iAS Unified Messaging system.

Chapter 5, "Telephony Processes"

This chapter contains information on the different telephony processes of the Oracle9iAS Unified Messaging system.

Chapter 6, "Administeri ng Web Calendar and Scheduler"

This chapter contains information on migrating and administering the Oracle9iAS Unified Messaging Calendar and Resource Scheduler.

Chapter 7, "Error Messages"

This chapter contains information on Oracle9iAS Unified Messaging error messages.

Chapter 8, "Command Line Interface"

This chapter contains information on the Oracle9iAS Unified Messaging command line interface.

Appendix A, "Server Statistics"

This chapter contains information on the Oracle9iAS Unified Messaging server statistics.

Appendix B, "Oracle9iAS Unified Messaging Access Control Lists"

This chapter contains information on the Oracle9iAS Unified Messaging access control lists.

Conventions

This section describes the conventions used in the text and code examples of this documentation set. It describes:

Conventions in Text

We use various conventions in text to help you more quickly identify special terms. The following table describes those conventions and provides examples of their use.

Convention	Meaning	Example
Bold	Bold typeface indicates terms that are defined in the text or terms that appear in a glossary, or both.	When you specify this clause, you create an index-organized table.
Italics	Italic typeface indicates book titles or emphasis.	Oracle9i Database Concepts Ensure that the recovery catalog and target database do not reside on the same disk.
`UPPERCASE monospace (fixed-width) font`	Uppercase monospace typeface indicates elements supplied by the system. Such elements include parameters, privileges, datatypes, RMAN keywords, SQL keywords, SQL*Plus or utility commands, packages and methods, as well as system-supplied column names, database objects and structures, usernames, and roles.	You can specify this clause only for a `NUMBER` column. You can back up the database by using the `BACKUP` command. Query the `TABLE_NAME` column in the `USER_TABLES` data dictionary view. Use the `DBMS_STATS`.`GENERATE_STATS` procedure.
`lowercase monospace (fixed-width) font`	Lowercase monospace typeface indicates executables, filenames, directory names, and sample user-supplied elements. Such elements include computer and database names, net service names, and connect identifiers, as well as user-supplied database objects and structures, column names, packages and classes, usernames and roles, program units, and parameter values. Note: Some programmatic elements use a mixture of UPPERCASE and lowercase. Enter these elements as shown.	Enter `sqlplus` to open SQL*Plus. The password is specified in the `orapwd` file. Back up the datafiles and control files in the `/disk1/oracle/dbs` directory. The `department_id`, `department_name`, and `location_id` columns are in the `hr.departments` table. Set the `QUERY_REWRITE_ENABLED` initialization parameter to `true.` Connect as `oe` user. The `JRepUtil` class implements these methods.
`lowercase italic monospace (fixed-width) font`	Lowercase italic monospace font represents placeholders or variables.	You can specify the `parallel_clause`. Run `U``old_release``.SQL` where `old_release` refers to the release you installed prior to upgrading.

Conventions in Code Examples

Code examples illustrate SQL, PL/SQL, SQL*Plus, or other command-line statements. They are displayed in a monospace (fixed-width) font and separated from normal text as shown in this example:

SELECT username FROM dba_users WHERE username = 'MIGRATE';

The following table describes typographic conventions used in code examples and provides examples of their use.

Convention	Meaning	Example
[ ]	Brackets enclose one or more optional items. Do not enter the brackets.	DECIMAL (digits [ , precision ])
{ }	Braces enclose two or more items, one of which is required. Do not enter the braces.	{ENABLE \| DISABLE}
\|	A vertical bar represents a choice of two or more options within brackets or braces. Enter one of the options. Do not enter the vertical bar.	{ENABLE \| DISABLE} [COMPRESS \| NOCOMPRESS]
`...`	Horizontal ellipsis points indicate either: That we have omitted parts of the code that are not directly related to the example That you can repeat a portion of the code	CREATE TABLE ... AS subquery; SELECT col1, col2, ... , coln FROM employees;
. . .	Vertical ellipsis points indicate that we have omitted several lines of code not directly related to the example.	SQL> SELECT NAME FROM V$DATAFILE; NAME ------------------------------------ /fsl/dbs/tbs_01.dbf /fs1/dbs/tbs_02.dbf . . . /fsl/dbs/tbs_09.dbf 9 rows selected.
Other notation	You must enter symbols other than brackets, braces, vertical bars, and ellipsis points as shown.	acctbal NUMBER(11,2); acct CONSTANT NUMBER(4) := 3;
Italics	Italicized text indicates placeholders or variables for which you must supply particular values.	CONNECT SYSTEM/system_password DB_NAME = database_name
UPPERCASE	Uppercase typeface indicates elements supplied by the system. We show these terms in uppercase in order to distinguish them from terms you define. Unless terms appear in brackets, enter them in the order and with the spelling shown. However, because these terms are not case sensitive, you can enter them in lowercase.	SELECT last_name, employee_id FROM employees; SELECT * FROM USER_TABLES; DROP TABLE hr.employees;
`lowercase`	Lowercase typeface indicates programmatic elements that you supply. For example, lowercase indicates names of tables, columns, or files. Note: Some programmatic elements use a mixture of UPPERCASE and lowercase. Enter these elements as shown.	SELECT last_name, employee_id FROM employees; sqlplus hr/hr CREATE USER mjones IDENTIFIED BY ty3MU9;

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http://www.oracle.com/accessibility/

Accessibility of Code Examples in Documentation

JAWS, a Windows screen reader, may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, JAWS may not always read a line of text that consists solely of a bracket or brace.

Accessibility of Links to External Web Sites in Documentation

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