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Oracle® Enterprise Manager Concepts
10
g
Release 3 (10.2.0.3)
Part Number B31949-01
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Contents
List of Examples
List of Figures
List of Tables
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Structure
Related Documents
Updated Terminology
Conventions
What's New in Enterprise Manager 10.2
Part I General Grid Control Features
1
Introduction
1.1
Quality of Service: Bridging the Business with IT Infrastructure
1.1.1
Extended Application Server Management
1.2
Lowering Management Costs Through the Grid
1.2.1
Knowing What You Have and What You Are Running
1.2.2
Certified Configurations: Bringing Harmony to an Ever-Changing Data Center
1.2.3
Error-Free Automated Provisioning: Linux, Oracle RAC, Certified Images, Patches, Upgrades
1.2.4
Patch Management
1.3
Management for the Complete Oracle Grid Environment
1.3.1
Extensions and Management Plug-ins
1.3.2
Oracle Integrated Management Partnerships
1.4
Conclusion
2
Setting Up Enterprise Manager
2.1
Grid Control Setup
2.1.1
Roles
2.1.2
Administrators
2.1.2.1
Super Administrator Account
2.1.2.2
Administrator Account
2.1.3
Notification Methods
2.1.4
Patching Setup
2.1.5
Blackouts
2.1.6
Registration Passwords
2.1.7
Management Pack Access
2.1.8
Monitoring Templates
2.1.9
Corrective Action Library
2.1.10
Management Plug-ins
2.1.11
Client System Analyzer in Grid Control
2.2
Grid Control Preferences
2.2.1
General
2.2.2
Preferred Credentials
2.2.3
Notification
2.2.3.1
Notification Rules
2.2.3.2
Notification Schedule
2.2.4
Target Subtabs
3
Licensable Management Options
3.1
Oracle Management Packs
3.1.1
Oracle Database Management Packs
3.1.1.1
Oracle Diagnostics Pack
3.1.1.2
Oracle Tuning Pack
3.1.1.3
Oracle Configuration Management Pack for Database
3.1.1.4
Oracle Change Management Pack
3.1.2
Oracle Application Server Management Packs
3.1.2.1
Oracle Diagnostics Pack for Application Server
3.1.2.2
Oracle Configuration Management Pack for Application Server
3.1.3
Oracle Management Pack for Identity Management
3.1.4
Oracle SOA Management Pack
3.1.5
Oracle Standalone Management Packs
3.1.5.1
Oracle Configuration Management Pack for Non-Oracle Systems
3.1.5.2
Oracle Provisioning Packs
3.1.5.3
Oracle Service Level Management Pack
3.2
Application Management Packs
3.2.1
Oracle Application Management Pack for PeopleSoft Enterprise
3.2.2
Oracle Application Management Pack for Siebel
3.3
Oracle Linux Management Pack
3.4
Oracle Management Plug-ins
3.5
Oracle Management Connectors
4
System Monitoring
4.1
Systems Monitoring: Breadth and Depth
4.2
Monitoring Basics
4.2.1
Out-of-Box Monitoring
4.2.1.1
Metric Thresholds
4.2.2
Alerts
4.2.3
Notifications
4.2.3.1
Customizing Notifications
4.2.4
Corrective Actions
4.2.5
Blackouts
4.3
Monitoring Templates
4.4
User-Defined Metrics
4.5
Accessing Monitoring Information
5
Group Management
5.1
Introduction to Groups
5.2
Managing Groups
5.2.1
Group Home Page
5.2.2
Group Charts Page
5.2.3
Group Administration Page
5.2.4
Group Members Page
5.2.5
System Dashboard
5.3
Out-of-Box Reports
5.4
Redundancy Groups
6
Managing Deployments
6.1
Deployments Overview
6.2
Hardware and Software Configurations
6.2.1
Collected Configurations
6.2.2
Viewing Configurations
6.2.3
Comparing Configurations
6.2.4
The Enterprise Configuration
6.2.4.1
Viewing the Enterprise Configuration
6.2.4.2
Searching the Enterprise Configuration
6.2.5
Client Configurations
6.2.5.1
Client System Analyzer in Grid Control
6.2.5.2
Client System Analyzer Deployed Independently
6.2.6
Accessing Configuration Pages in Grid Control
6.3
Patching
6.3.1
Accessing Patching Pages in Grid Control
6.3.2
Patching Oracle Software
6.3.3
Linux Host Patching
6.3.4
Managing Critical Patch Advisories
6.3.4.1
Applying Critical Patches in Offline Mode
6.3.4.2
Accessing Critical Patch Advisories Pages in Grid Control
6.4
Cloning
6.4.1
Accessing Cloning Pages in Grid Control
6.4.2
Cloning Oracle Homes
6.4.3
Cloning Databases
6.4.4
Cloning Oracle Real Application Clusters
6.4.5
Out-of-Box Clonable Oracle Homes
6.4.5.1
Downloading Clone Support Files
6.5
Provisioning
6.5.1
Accessing Provisioning Pages in Grid Control
6.5.2
Provisioning the Operating System
6.5.3
Provisioning the Software Library
6.5.4
Cloning Gold Images
6.5.5
Provisioning Concepts
7
Information Publisher
7.1
About Information Publisher
7.2
Out-of-Box Report Definitions
7.3
Custom Reports
7.3.1
Creating Custom Reports
7.3.2
Report Parameters
7.3.3
Report Elements
7.4
Scheduling Reports
7.4.1
Flexible Schedules
7.4.2
Storing and Purging Report Copies
7.4.3
E-mailing Reports
7.5
Sharing Reports
8
Managing Compliance
8.1
Compliance Overview
8.2
Compliance Management
8.2.1
Accessing Compliance Management Pages in Grid Control
8.2.2
Investigating Compliance Violations
8.2.3
Assessing Security
8.2.4
Viewing Compliance Evaluation Results
8.2.5
Compliance Violations Reports
8.3
Setting Up Compliance Evaluations
8.3.1
Scheduling an Evaluation
8.3.2
Out-of-Box Policies and Policy Groups
8.3.3
Customizing Policies
8.3.3.1
Defining Corrective Actions
8.3.3.2
Using Templates for Monitoring
8.4
Policy Groups
8.4.1
Secure Configuration for Oracle Database
8.4.2
Secure Configuration for Oracle Real Application Cluster
8.4.3
Secure Configuration for Oracle Listener
9
Job System
9.1
What Is a Job?
9.1.1
What Are Job Executions and Job Runs?
9.1.2
Differences Between Job Executions and Job Runs
9.2
Using and Defining Jobs
9.3
Analyzing Job Activity
9.4
Jobs and Groups
9.5
Sharing Job Responsibilities
9.6
Job Library
9.7
Job Notifications
9.8
Multitask Jobs
10
Extending Enterprise Manager
10.1
Benefits of Extending Enterprise Manager
10.2
Developing Management Plug-ins
10.2.1
About the Oracle Management Agent
10.2.2
Designing your Management Plug-in
10.2.3
Developing Your Management Plug-in
10.2.4
Validating the Plug-in
10.2.5
Packaging the Plug-in
10.2.6
Deploying the Management Plug-in
10.3
Management Plug-in User Interface
10.3.1
Enhancing Default Target Home Pages with Real-Time Reports
11
Managing from Anywhere Using EM2GO
11.1
Introduction to EM2Go
11.1.1
Mobile Security
11.1.2
Intuitive Interface
11.2
Highlights of EM2Go
11.2.1
Notifications
11.2.2
Ad Hoc SQL and OS Queries
11.2.3
Performance Monitoring
Part II Managed Targets
12
Service Management
12.1
Introduction to Services
12.1.1
Defining Services in Enterprise Manager
12.2
Modeling Services
12.2.1
Availability
12.2.2
Performance and Usage
12.2.3
Business Metrics
12.2.4
Setting Service-Level Rules
12.2.5
Monitoring Templates for Services
12.3
Managing Systems
12.3.1
Creating Systems
12.3.2
Monitoring Systems
12.4
Monitoring Services
12.4.1
Services Dashboard
12.4.2
System Topology
12.4.3
Service Topology
12.4.4
Reports
12.4.5
Notifications, Alerts, and Baselines
12.4.6
Service Performance
12.4.7
Monitoring Web Application Services
12.4.7.1
Transactions
12.4.7.2
End-User Performance Monitoring
12.4.8
Monitoring Forms Applications
12.4.8.1
Forms Transactions
12.4.8.2
End-User Performance Monitoring
12.5
Diagnosing Service Problems
12.5.1
Root Cause Analysis
12.5.2
Diagnosing Web Application Problems
12.5.2.1
Interactive Transaction Tracing
12.5.2.2
Request Performance Diagnostics
13
Database Management
13.1
Introduction to Database Management
13.1.1
Database Control Versus Grid Control
13.1.2
Database Home Page as the Management Hub
13.2
Monitoring Databases
13.2.1
Assessing Database Performance
13.2.2
Diagnosing Problems Interactively
13.2.2.1
Investigating a Wait Class
13.2.2.2
Viewing Top Activity
13.2.3
Diagnosing Problems Automatically
13.2.4
Using Additional Diagnostic Pages
13.2.4.1
Top Consumers
13.2.4.2
Instance Activity
13.2.4.3
Historical SQL
13.2.5
Using Other Performance Tools
13.2.5.1
Topology Viewer
13.2.5.2
Metric Baselines
13.2.5.3
Memory Access Mode
13.2.5.4
Hang Analysis
13.3
Administering Databases
13.3.1
Managing Storage Objects
13.3.2
Using Database Configuration Features
13.3.3
Using Automatic Storage Management
13.3.4
Converting Single Instances to Oracle Real Application Clusters
13.3.5
Converting to a Locally-Managed Tablespace
13.3.6
Controlling Resources with Resource Manager
13.3.7
Tracking Statistics to Improve Database Performance
13.3.8
Using Oracle Scheduler
13.3.9
Working With Database Schemas
13.3.10
Managing Database Objects
13.3.11
XML Database Features in Oracle Enterprise Manager
13.3.12
Managing Users and Privileges
13.3.13
Managing Materialized Views
13.3.14
About Change Management
13.3.15
Using Advisors in Oracle Enterprise Manager
13.4
Maintaining Databases
13.4.1
Using Backup
13.4.2
Recovery
13.4.3
Flashback Recovery
13.4.4
Backup and Recovery Settings
13.4.5
Managing Restore Points
13.4.6
Overview of Data Guard
13.5
Additional Maintenance Features
13.5.1
Exporting and Importing Features
13.5.2
Cloning Databases or Transporting Tablespaces
13.5.3
Overview of Oracle Streams
13.5.4
Working with Software Configurations
13.5.5
Using Database Software Patching
13.6
Monitoring Oracle Real Application Clusters
13.6.1
Cluster Cache Coherency
13.6.2
Cluster Interconnects
13.6.3
Cluster-Managed Database Services
13.6.4
Oracle Clusterware and High Availability
14
Application Server Management
14.1
Introduction to Application Server Management
14.1.1
Out-of-Box Management Using Oracle Application Server Control
14.1.2
Centralized Management Using Enterprise Manager Grid Control
14.2
Monitoring Application Servers
14.2.1
What Gets Monitored?
14.2.2
Viewing Critical Information
14.2.2.1
General Information
14.2.2.2
Alerts and Host Alerts
14.2.2.3
Policy Violations
14.2.3
Viewing Information About Applications Deployed
14.2.4
Viewing Members
14.2.5
Monitoring Performance
14.2.5.1
Using Performance Metrics
14.2.5.2
Automated Monitoring and Alerts
14.2.6
Viewing Topology
14.2.7
Monitoring Dashboard
14.3
Administering Application Servers
14.3.1
Managing and Creating Blackouts
14.3.2
Managing and Creating Jobs
14.3.3
Creating Services from J2EE or Web Applications
14.3.4
Creating Infrastructure and Aggregate Services
14.3.5
Adding SOAP Tests for Partner Links
14.3.6
Creating Log Rotation Jobs
14.3.7
Managing Configurations
14.3.8
Extensible Monitoring
14.3.9
Diagnosing Performance Issues with Top Reports
14.3.10
Analyzing Historical Performance
14.4
Maintaining Application Servers
14.4.1
Managing Backup and Recovery of the Application Server Environment
14.4.2
Cloning and Patching the Application Server Environment
15
Oracle Collabsuite Management
15.1
Visualizing Your Collaboration Suite Deployment
15.1.1
Collaboration Suite Services
15.1.1.1
Service Monitoring
15.1.2
Collaboration Suite Systems
15.2
Automated Collaboration Suite Monitoring and Alerts
15.3
Oracle Collaboration Suite Root Cause Analysis
15.4
Diagnosing Oracle Collaboration Suite Performance and Availability Problems
15.5
Collecting and Using Collaboration Suite Client Configuration Data
15.6
Oracle Collaboration Suite Reports
15.7
Leveraging the Grid Control Management Framework
15.8
Administration for Oracle Collaboration Suite Instances
16
Identity Management
16.1
About Access and Identity Management
16.1.1
Access Manager
16.1.1.1
Access Server
16.1.1.2
Identity Server
16.1.2
Identity Manager
16.1.3
Identity Federation
16.2
Using Grid Control for Monitoring Identity Management Targets
16.2.1
Identity Component Server Home Page
16.3
Identity Management Systems
16.3.1
Configuring Identity Management Services
16.3.1.1
Creating an Access Service
16.3.1.2
Creating an Identity Service
16.3.1.3
Creating an Identity Manager Service
16.3.1.4
Creating an Identity Federation Service
16.3.2
Monitoring Services
16.4
Identity Management Root Cause Analysis
16.5
Automated Identity Management Monitoring and Alerts
16.6
Diagnosing Identity Management Performance and Availability Problems
16.7
Leveraging the Grid Control Management Framework
17
Host and Third-Party Target Management
17.1
Host Management
17.1.1
Monitoring Hosts
17.1.1.1
Host Home Page
17.1.1.2
Host Performance Page
17.1.1.3
Host Configuration Page
17.1.1.4
Operating System Details
17.1.1.5
Hardware Details
17.1.1.6
Log File Monitoring
17.1.1.7
Program Resource Utilization Monitoring
17.1.1.8
File and Directory Monitoring
17.1.1.9
Hardware Monitoring for Dell PowerEdge Systems
17.1.2
Storage Resource Tracking
17.1.3
Host Administration
17.1.3.1
Linux Host Administration
17.1.3.2
Execute Host Command
17.1.3.3
Job System
17.1.3.4
Remote File Editor
17.1.3.5
Managing Host Deployments
17.2
Third-Party Target Management
17.2.1
Support for Third-Party Application Servers
17.2.2
Support for Third-Party Plug-Ins
17.2.3
Network Appliance Filer
17.2.4
F5 Load Balancer Switches
18
E-Business Suite Management
18.1
Overview of the Grid Control Plug-in for Oracle Applications
18.2
About Oracle Applications Manager
18.3
Oracle Applications in Grid Control
18.3.1
Enabling the Oracle Applications Subtab
18.3.2
The Oracle Applications Page
Glossary
Index