Overview of Notification Handling (Oracle Workflow Help)

Oracle Workflow Guide
Release 2.6.2
Part Number A95265-02


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Overview of Notification Handling

Oracle Workflow sends a notification to a role when the Workflow Engine executes a notification activity in a workflow process. The notification activity may designate the role as being responsible for performing some human action or may simply relay process-related information to the role. To successfully deliver a notification to a role, the role must be defined in the Oracle Workflow directory service.

As a member of a role, you can view a notification using any one of three interfaces depending on your role's notification preference setting in the Oracle Workflow directory service. You can receive an e-mail for each individual notification, receive a single e-mail summarizing all your notifications or query the Workflow Notifications Web page for your notifications. See: Setting Up an Oracle Workflow Directory Service and Setting User Preferences.

Each notification message can include context-sensitive information about the process and directions on how to respond to the notification, if a response is required. The message can also include pointers to Web URLs, documents from third party document management vendors (to be supported in a future release), and references to Oracle Applications forms that allow the user to get additional information related to the notification.

As a notification recipient, there may be occasions when you will not be able to view or respond to your notifications in a timely manner. Rather than create a bottleneck in a workflow process, you can take advantage of the Automatic Notification Handler to define rules that direct Oracle Workflow to automatically manage the notifications for you.

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Glossary