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Note: If your e-mail reader cannot interpret HTML formatting in a message body, you should set your notification preference to plain text mail with HTML Attachments (MAILATTH).

The Notification Mailer uses the HTML Body defined for the message in the Message Body property page to generate the HTML e-mail. If no HTML Body is defined, it uses the Text Body to generate the HTML mail. The Notification Mailer token replaces all message attributes referenced in the message body with HTML-formatted values. For example:

• PL/SQL and PL/SQL CLOB document attributes are token replaced with HTML text or plain text between <pre>...</pre> HTML tags.

• Document Management document attributes are token replaced with an HTML anchor. When you select such an anchor, your e-mail reader takes you to the target document management integration screen to display the referenced document. (This functionality will be supported in a future release.)

• URL attributes are token replaced with HTML anchors. When you select such an anchor, your e-mail reader takes you to the target URL page.

Note: Message attributes that have Attach Content checked in their Attributes property page, are appended as HTML-formatted attachments to their parent message. For example:

• If the message attribute is a URL attribute, an attachment called Notification References is appended to the message. This attachment includes a link to each URL attribute for the message that has Attach Content checked. You can navigate to a URL by choosing its link. The Notification Mailer does not have any special handling of image, video, or audio URL content.

• If the message attribute is a PL/SQL or PL/SQL CLOB document attribute, the fully generated PL/SQL document is fetched and attached to the message.

• If the message attribute is a Document Management document attribute, a URL anchor to the document management integration screen is attached. (This functionality will be supported in a future release.)

Note: If the SEND_ACCESS_KEY parameter in the Notification Mailer configuration file is set to N, and you are not already logged in, you will be prompted to log in when you select the Notification Detail Link before you can access the Notification Details web page.

Note: The file name of the Notification Detail Link attachment is determined by the text value for the WF_URL_NOTIFICATION resource token, or by the token name if no text value is defined. Similarly, the file name of the Notification References attachment is determined by the text value for the WF_URLLIST_ATTACHMENT resource token, or by the token name if no text value is defined. The default file names are "Notification Detail Link.html" and "Notification References.html", respectively. If you want to specify different file names for these attachments, you must first create a .msg source file specifying the new file names as the text values for the WF_URL_NOTIFICATION and WF_URLLIST_ATTACHMENT resource tokens. Then use the Workflow Resource Generator program to generate a new Oracle Workflow resource file (wf<language>.res) from the source file and to upload the new seed data from the source file to the database table WF_RESOURCES. See: To Run the Workflow Resource Generator and Setting the WF_RESOURCES Environment Variable.

Alternatively, you can respond to your HTML-formatted notification by clicking on a link that represents the response in the HTML message body. The response link generates a plain text e-mail response that includes a response template modified with the predefined response value that you select. See: To Respond to an HTML E-mail Notification.

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