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Table of Contents Image Oracle9iAS Unified Messaging Administrator's Guide
Release 9.0.2

Part Number A95454-01
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Contents

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Preface

1 Introduction

Oracle9iAS Unified Messaging Overview
Oracle9iAS Unified Messaging Features
Message Store
Open Standards-Based Messaging
Thin Client
Standards Based Telephone Applications
Calendar
Extended Server Side Filters
Integration With Other Applications
Enhanced Administration Features

2 Getting Started

Pre-Configuration Checklist
Applying the Oracle9iAS Interoperability Patch
Applying the NetCA and DBCA Bug Fix Patches
Verifying and Starting the Oracle9iAS Infrastructure and Application Servers
Registering the Database with Oracle Internet Directory
Installing the umbackend.tar File
Installing the install_infra.sql File
Creating Calendar and Mail Store Tablespaces and Schema
Configuring Oracle9iAS Unified Messaging
Configuring the Oracle9iAS Unified Messaging Mail Store
Configuring the Oracle9iAS Unified Messaging Middle Tier
Configuring the Oracle9iAS Unified Messaging Calendar Store
Using the Administration Tools
Oracle Enterprise Manager
Thin Client
Starting Up, Shutting Down, and Reinitializing Oracle9iAS Unified Messaging
Verifying and Starting the Listener for the Mail Store and Calendar Store
Verifying and Starting the Listener for the Middle Tier
Starting the Oracle9iAS Unified Messaging System
Stopping the Oracle9iAS Unified Messaging System
Reinitializing the Oracle9iAS Unified Messaging System
Creating a Public User

3 Administration and Provisioning

Initial Administration Tasks
Creating the Initial Domain
Creating the Initial User
Setting Up the Calendar Server
Changing Administrator Password
Managing Domains
Creating Domains
Modifying Domain Settings for Users
Modifying Domain Settings for Lists
Managing Users
Creating E-mail Users
Modifying E-mail User Parameters
E-mail User Parameters
Deleting E-mail Users
Creating Voice Mail and Fax Users
Modifying Voice Mail and Fax Users Parameters
Voice Mail and Fax Parameters
Deleting Voice Mail and Fax Users
Managing Lists
Creating Lists
Modifying Lists Properties
List Server Parameters
Deleting Lists
Adding and Deleting List Members
Showing Lists
Showing Members
Showing All the List a User is On
Managing Aliases
Creating a New Alias
Editing Alias Properties
Deleting Aliases
Scanning and Removing Viruses
Usage Examples

4 Servers and Processes

Mail Store
High-Level Interface
Process Close to the Data
Extensible Store
Modifying Mail Store Default Parameters
Modifying Mail Store Connection Parameters
Mail Store Parameters
Oracle Text Settings
Quota
Server Side Filters
IMAP4 and POP3 Processes
Standards Supported
Process Architecture
Process Log Writing
SMTP Process
Standards Supported
Various Configurations
Message Flow
Inbound SMTP Server Architecture
Outbound SMTP Server Architecture
Antispamming
Virus Checking
External Process Interface
Address Rewriting Rules
Rule Symbols
Rule Execution Guidelines
Housekeeping Process
Tertiary storage
List Server Process
List Server Mail Interface
Managing Server Processes
Starting, Stopping, or Reinitializing All Server Processes
Creating a Server Instance
Deleting a Server Instance
Starting a Server Instance
Stopping a Server Instance
Reinitializing a Server Instance
Modifying Parameters for a Specific Server Instance
Modifying Server Default Parameters
Server Parameters
Server Log Files
SSL Setup
Obtaining a SSL Server Certificate
Configuring the Network Listener for SSL
Configuring Protocol Servers for SSL
Thin Client
Thin Client Tool Kit Properties
Thin Client Store Settings
Tool Kit Default Settings
Thin Client Log Files

5 Telephony Processes

Overview
Routing Process
Voice Mail Recording Process
Voice Mail Retrieval Process
Attendant Process
Fax Receiving Process
Recovery Process
Process Manager Process
MWI Service Process
AQMWI Process
Wireless Process
SMS Gateway Process
WCTP Gateway Process
Managing Telephony Processes
Starting, Stopping, or Reinitializing All Telephony Processes
Creating a Telephony Process Instance
Deleting a Telephony Process Instance
Starting a Telephony Process Instance
Stopping a Telephony Process Instance
Reinitializing a Telephony Process Instance
Modifying Parameters for a Specific Telephony Instance
Modifying Telephony Process Parameters
Telephony Process Parameters
Telephony Log Files

6 Administeri ng Web Calendar and Scheduler

Administering Web Calendar
About Web Calendar
Administering Group Web Calendar
Monitoring Users
Viewing Application Statistics
Viewing Palm Sync Statistics
Administering Scheduler
Resource Administration
Reservation Types
Granting Reporting Access
Administering Capabilities

7 Error Messages

Overview
IMAP4 and POP3
SMTP
Housekeeping
List Server
Thin Client
Telephony Processes
Routing Process
Voice Mail Recording Process
Voice Mail Retrieval Process
Attendant Process
Fax Receiving Process
MWI Service Process
AQMWI Process
Wireless Process
WCTP Process

8 Command Line Interface

OESCTL
Getting Usage Information
OESCTL Syntax
Examples
OESMON
Overview
Handling of Units
Metric Names
Examples
Error Output
OESUCR
Overview
Usage
Examples
OESDL
Overview
Usage
Examples

A Server Statistics

POP3 Statistics
IMAP4 Statistics
SMTP In Statistics
SMTP Out Statistics
Housekeeping Statistics
List Server Statistics

B Oracle9iAS Unified Messaging Access Control Lists

Mail Server Access Control Lists
OID Group Membership for EmailAdminsGroup
Oracle9iAS Unified Messaging Privilege Groups
Telephony Process Access Control Lists
Oracle Internet Directory Group Membership for UMAdminsGroup

Index


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